We use NZ Post as our courier service which comes with track and trace within New Zealand. NZ Post has been good to us and we find their shipping prices current in today's freight world.
You will receive an email once a shipping label has been created and scanned, before being picked up by the courier. This email will provide you will the track and trace details so you can track your parcel to your door.
For orders sent within the North Island of New Zealand your parcel should arrive within 1 - 4 business days.
For orders making their way to the South Island of New Zealand your parcel should arrive within 2 - 5 business days.
For order being shipped outside of New Zealand the time your parcel arrives will depend on the freight company being used - a tracking number is provided, and we will work closely with you to keep you updated as required.
We send to residential, rural and business addressed - unfortunately we are unable to ship to PO Boxes.
Some items are considered oversize, in this case we will send you an email as it is likely there will be an extra shipping fee which we will calculate depending on your address.
All our orders are packaged using recycled boxes and with the wide variety of products on offer some of these boxes will look rather unique as we craft them to encase your goodness.
If you are sending a gift card to go with your purchase and require a handwritten note - just pop a note in the comments section of your order and we will complete as requested.